Complaining about Wizz Air

In order to log a complaint with Wizz Air you will need to have access to:

  • Your Booking Number
  • Your Ticket Number
  • Any Evidence you have

To Lodge a case with Wizz Air, you will need to use the following method:

  • Webform

Wizz Air is a member of AviationADR, which is approved by the Civil Aviation Authority to provide alternative dispute resolution services in the aviation sector. If Wizz Air rejects your complaint or fails to respond within 8 weeks, you will be able to take your complain to AviationADR free of charge. AviationADR will review your complaint and the airlines response and produce a written determination which will be binding on the airline.