Complaining about Egypt Air

In order to lodge your complaint with EgyptAir, you will need access to:

  • Your Frequent Flyer Number
  • Your Ticket/ Reservation Number

In order to lodge your case with EgyptAir, you would need to lodge it via:

  • Webform

EgyptAir is a member of AviationADR, which is approved by the Civil Aviation Authority to provide alternative dispute resolution services in the aviation sector. If EgyptAir rejects your complaint or fails to respond within 8 weeks, you will be able to take your complain to AviationADR free of charge. AviationADR will review your complaint and the airlines response and produce a written determination which will be binding on the airline.