Complaining about Delta

Information you need before you make your complaint

In order to lodge a case with Delta, you will need to have access to:

  • Frequent Flyer Number
  • Airline Programme
  • Carrier
  • Flight Number
  • Origin
  • Destination
  • Class
  • Ticket Number
  • Confirmation Number

Ways to complain

If you wish to lodge a case with Delta, you can submit a case via:

  • Webform
  • Letter

ADR Details

Delta is a member of AviationADR, which is approved by the Civil Aviation Authority to provide alternative dispute resolution services in the aviation sector. If Delta rejects your complaint or fails to respond within 8 weeks, you will be able to take your complain to AviationADR free of charge. AviationADR will review your complaint and the airlines response and produce a written determination which will be binding on the airline.

START YOUR COMPLAINT HERE

Back to Airline page